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Map and Directions
Computer Repair in Laguna Beach
23010 Lake Forest Dr.
Ste. B
Laguna Hills,
CA
92653
Mon - Sat 9:00 am to 6:00 pm
Computer Services
Maintenance
Many computers which seem broken may just need maintenance. Without regular cleaning your computer’s efficiency will slowly erode, it will get slower to respond, it will take longer to save or retrieve files, music and movies may skip. We run between 7 and 10 different programs to clean, scan, update, remove spyware and viruses, and repair your files without damage to your data. The length of time it takes depends on the age of your computer, if it has been maintained, how many programs and files you have and how big your hard drive is. Once complete it will be like new (not newer).
Full Maintenance = $130
Virus and spyware removal
This is included in our maintenance package. If your feel you are infected we would be remiss to just run programs to remove the infections without making sure all the ways in and ways back are blocked. Our maintenance does just that.
Virus removal = Included in Maintenance
Upgrades
Your computer may have slowed down over the years. Here is why. When you first bought your computer it was a matched set of hardware and software, like a car and trailer. Over the years you may have wanted a bigger trailer, added more stuff into it so now you are pulling a much larger trailer with the same small car. It is the same way with new programs and updates that have been installed over the years. A cleaning may help but many times additional memory or a larger hard drive may be needed just to run the programs you now have. Once determined based on what you have and what you use we can recommend upgrades that will keep your computer running to the best of its’ ability with an eye to your future needs.
Upgrades are billed as Parts plus small Installation fee
Repairs
If your computer is broken, won’t turn on, overheats, shuts down unexpectedly, make unfamiliar noises it will not get better. Waiting to have it fixed can only cause additional damage to your precious data. We have a set of hardware diagnostic tools which help pinpoint the exact cause of the problem so we can recommend the best path to fix. It may be something as simple as a power supply which is a easy replacement from parts we have in stock. I may be the motherboard where the cost to fix may be close to the cost of a new computer. We will walk you through the decision making process to find the best answer for you today, next month and next year.
Diagnosis = $60 credited to cost of repairs
Remote support
There are times you may have a simple question which is specific to how YOU use your computer and your settings. Generic answers may not be detailed enough. As long as you have a working internet connection we have several levels of remote support available. We can come in on a single incident, look over your shoulder while you sit in your own seat, help you resolve the issue and do training. When you are complete the session is closed and all traces of our presence is removed from your computer and your security is tight again. For more ongoing support issues or if we do regular maintenance remotely there is a secure access which you can easily open and close which allows us to support you without always adding the incident applets. Either way it save travel time and money and is extremely convenient for both of us.
Remote support = @ $80 per hour or task specific.
Training
Training on the software you use, such as MS Office Word or Excel make you more efficient and your experience more fun. We can help with all the major software , email clients (Outlook, Outlook Express, Windows Mail, Gmail) Music Players (ITunes, Windows Media Player, Media Monkey, Zune Player etc), and can teach you exactly what you want and leave off the rest. We can help setup and train you on QuickBooks, Quicken and a host of other Software that you may use.
Training = @ $80 per hour